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bad customer service
i bought a bedroom set which included of black high gloss wardrobe, drawers and 2 bedside cabinets. i ordered them 13/12/2011 and to date 02/05/2012 i have still not received my bedside cabinate after constant ringing and going into quintins!!!!!!!!!!
when i asked the manager for a full refund and to return the goods he refused and when i told him i was to go to see a solicitor he repied ok then.
discussing customer service!!!!!!!!
Bought a freezer from Quintens but never again will I use this store.
The staff were rude and gave my husband no help at all to carry a freezer we paid over Â£200 for to our van.
Very dissatisfied customer.